How fast do you ship? What is the shipping time on my order?
Very fast! I check my orders everyday. When I receive your confirmation, your order will automatically go through processing. Before sending anything out, I make sure all your order and shipping information are correct prior to shipping. I won't ship the print or stock file until payment has been received, unless you've worked out a special payment option and I have agreed to it. Afterwards, expect the print to be in your hands within 3-5 days. Upon contacting me, you can choose three shipping methods... via US Postal Service, UPS or FedEx. My extremely fast shipping and follow-up is what I'm known for and one of the reasons why many people choose Sierra Life.

Do you deliver?
Unfortunately, due to my move, I have discontinued my delivery service. My apologies. Many thanks go to those who have purchased and used my delivery service!

What type of payment do you accept?
Only cash and personal checks are accepted at the moment. I hope to have my card processing working very soon. Sorry for the inconvenience.

What if I bounce a check?
Please don't... I charge a fee of $30 for every bounced check you write to me. Ouch right?

Do you offer any refunds or exchanges?
I stand behind the quality of my work. Any cosmetically flawed or damaged prints will be exchanged without question. If you receive your print in poor or damaged condition, you got it... simply mail it back to me within 10 days of receiving it and you'll receive another free of charge. Replacements will usually be mailed within 7 days. I offer a 1 year free guarantee and "warranty" on my prints, therefore giving you an outstanding advantage. Within that year, if the quality of your print deteriorates or begins to fade, you'll receive another absolutely free. In other words, your satisfaction is guaranteed.

What type of finish will I receive exactly?
Either glossy or matte finish of your choice. When you order a print, simply check the gloss or matte finish box. A glossy finish tends to appeal to most customers, as it saturates colors very well compared to a matte or lustre finish, which retains an "artsy" quality to any photograph and reduces glare. Both choices look equally great, but the choice is completely yours.

What types of mattes and framing do you offer?
All Sierra Life customers are given the opportunity to select the matte color and frame style to complement their photo. I believe that nothing brings out a photograph better than its matte... it gives the space needed for the viewer to "reflect" on the photo. The frame simply accents the entire piece and "finishes" the collection. At Sierra Life, even the frame's color and choice of wood is yours alone, giving you complete control over what you buy. All of my frames are custom-made out of oak, cherry, maple, pine or walnut. The type of wood you choose is entirely personal preference. No one wood is better than the other... but some types do last longer, stay cleaner and generally look "prettier" than others. Oak, cherry and maple are harder woods and last longer, while pine and walnut retain a softer quality. Oak finish complements photos with great detail or texture, a great abstract wood. Maple gives portraits a soft, clean look and walnut accentuates monochrome and gives greater detail to highlights. An added bonus to my custom framing is that I charge the same price for all my frames. Whether it be expensive oak or expendable pine, it's all the same price. I simply charge you for the sized frame in the table shown. Overall, I want to let you control the details of the frame and matte while still adding a piece of the Eastern Sierra to your home.

What will I be receiving when I purchase a print? Can you tell me a little bit about the print itself?
Of course. I sell my prints relating to the image size. All of the images you see on the website are Low Res images, their own files and for the sole purpose of web viewing. These images will never make their way to a printer. I have Hi-Resolution files ranging from 20MB-150MB that I resize for printing, so if you order an 8x10 print for example, I will open that file and ready it for printing. I run my prints this way so I don't have to dramatically resize images. This makes sure there is absolutely no loss in quality or resolution. It also eliminates unnecessary time and editing. The images are scanned in at 2400dpi and left at that same resolution for printing, then saved in TIF format so they're guaranteed not to lose quality like JPG's do. So in the end, what do you get? -- An outstanding photograph for any wall.

   Do you have Limited Edition Prints?
Yes, very few. Look for that camera icon you see above within my galleries! Out of my vast collection of prints, only ten or so are available in, 16x20 matted & framed limited edition prints (LEP's). These prints are numbered and signed limited editions of various quantities from 50 - 200 and once these prints reach their limit, all printing will cease for that particular edition. Email me for pricing and current availability on my LEP's.